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Cafe Guide:  NSW

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Cafe Guide
Reviews:37 Hits:4542

18 Victoria Street,
Castle Hill,
Sydney, NSW,
2154,
Australia
Telephone:
Fax:
Website:
Trading Hours: mon/sat 9am to 5:30pm sun 10am to 5pm
Coffee: Piazza D'Oro

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Reviews (35)
2010-11-19 15:36:46

10/10

Wow amazing coffee - well done
2010-11-01 19:55:14

worth the wait

Had to wait a bit longer as the cafe was quite busy, but the coffee is great. Smart operator advertizing the that they had received 4 coffee beans by the Sydney Coffee Guide excellent work, keep it up.
2010-10-12 19:52:18

great

excellent coffee & great food friendly staff definately recommend
2010-06-06 11:06:23

Ridiculous and Embarrassing

We sat down at a table and waited for ages to be served. Called someone over a few times and wasn't until we went up to the counter to ask to be served that someone came and took our order. The waiter did not look at me once, only my boyfriend as though i didn't exist. The meal my boyfriend ordered was dry and tasteless and after having one bite sent it back as we weren't happy. We were then demanded to pay for the meal because in his words "he couldn't resell it as we'd eaten it"! The boss is an absolute prick and called the police on us for theft. We were happy to pay for what we had eaten but not the meal we had sent back. The argument went on for half an hour. There is absolutely no customer care in this place and we will be telling everyone we can not to go there...ever!
2010-01-31 12:37:13

Terrible experience

Had to wait ages for 2 meals and asked on 3 occasions how much longer we would have to wait then a wrong meal came out. We then had to pay for the wrong meal that was more expensive than what we had ordered because we had eaten it unable to wait any longer. There was no solution offered and they would not budge when it came to paying saying we had eaten it. The Manager was rude and arrogant and wanted to call the Police when I said I would not pay for the incorrect meal but would pay for the meal we had ordered. I will never go there again and definately would never recommend anyone else do so either.

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